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Home > Faculty Desktop > Troubleshooting an iMac That Won't Turn On
Troubleshooting an iMac That Won't Turn On
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In this article, we'll guide you through the process of troubleshooting an iMac that won't turn on.

 

 

Issue 1: No Power at All

 

Power Connection: Start by ensuring that your iMac is properly plugged into a working power outlet. Sometimes, a loose or disconnected power cord can be the culprit.

 

Power Button: Verify that you are pressing the power button correctly. On most iMacs, it's located at the back or side of the monitor. Hold it down for a few seconds to see if the iMac responds.

 

 

Issue 2: Screen Remains Black

 

Display Brightness: It's possible that the iMac is on, but the screen brightness is set to its lowest level. Try increasing the screen brightness by pressing the appropriate keys on your keyboard or the display's built-in controls.

 

Check for Backlighting: Shine a flashlight on the screen to see if there's any faint display. If you can see a dim image, it suggests that the iMac is running but experiencing display issues.

 

 

Issue 3: Electrical Problems

 

Plug Elsewhere: If you suspect an issue with the power outlet, try plugging the iMac into a different, known-working outlet. This can help rule out power supply problems.

 

 

Issue 4: System Frozen or Unresponsive

 

Unplug Everything: Disconnect all peripherals, including the power cable, and leave your iMac unplugged for about 15 seconds.

 

Reconnect and Restart: Plug everything back in and power on your iMac. The SMC reset can sometimes resolve power-related issues.

 

 

Issue 5: Unusual Behavior or Settings

 

Shut Down: If your iMac is not responding at all, try a PRAM/NVRAM reset by shutting down the computer.

 

Start and Reset: Turn on your iMac and immediately press and hold the "Option," "Command," "P," and "R" keys simultaneously. Keep holding them for about 20 seconds, and your iMac should restart. Release the keys when you hear the startup chime for the second time.

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