If Aspen fails to load when you attempt to open it, there are simple steps to swiftly resolve this issue. 

 

Closing Chrome Completely:

 

• Go down to your dock   
• Right click on Chrome

 

    

 

• Click "Quit"
• Reopen Chrome and try Aspen 

 

---

 

Clearing Chrome Data:

1. Access Chrome Settings:

• Open Google Chrome on your computer.
• Click on the three-dot menu icon in the top-right corner of the browser window.

2. Access "Settings":

• From the dropdown menu, select "Settings."

3. Navigate to "Privacy and Security":

• On the left-hand side menu, click on "Privacy and security."

4. Clear Browsing Data:

• Under the "Privacy and security" section, click on "Clear browsing data."

5. Choose Data to Clear:

• A new window will appear with options to select the data you want to clear.
• Choose the time range for which you want to clear data: "Last hour," "Last 24 hours," "Last 7 days," "Last 4 weeks," or "All time."

6. Select Data Types:

• Check the boxes for the types of data you want to clear. These typically include:
  • Browsing history
  • Cookies and other site data
  • Cached images and files

7. Additional Options (Optional):

• You might find additional options like clearing download history, passwords, autofill form data, etc. Select as needed.

8. Click "Clear Data":

• Once you've chosen the data types to clear, click on the "Clear data" button