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Print Jobs not Sending - Printing Paused

Sometimes, while trying to print, you may find that your printer’s queue is paused on your Mac, preventing documents from printing. A paused print queue can occur due to connectivity issues, printer errors, or even accidental settings. Here’s a quick guide to unpause the print queue and get your documents printing ag…

Chromebook Screen Zoomed In

Problem: Chromebook is zoomed in and can not zoom out. Reason: User Enabled fullscreen magnifier on accident. Solution: Please use this Keyboard shortcut:   Ctrl  +  Search    +  m

Chromebook Screen Colors are Inverted

Problem: Chromebook looks like this: Reason: User turned inverted colors on by accident using the shortcut. Solution: Please use this Keyboard shortcut:   Ctrl  +  Search    + h

Remove Guest Network from MacOS

Why remove? The guest network is exclusively for guests. When this network takes precedence, users will always be prompted to accept terms before accessing the internet. The guest network has limited capabilities when it comes to interacting with devices such as printers and AirPlay. Staff and students are require…

Disabling "Block Pop-ups" on iOS: A Step-by-Step Guide

Start by opening the Settings App Find Safari Locate "Block Pop-ups" and switch it off

How to Disable QUIC Protocol in Chrome

QUIC is an evolving protocol, and experimental features might occasionally impact browser stability or cause conflicts with other extensions or settings, leading to reduced performance or unexpected behavior. How to Disable: 1. Access Chrome Flags: Open Google Chrome and type "chrome://flags" in the address ba…

Printing with a Chromebook (PaperCut)

Every Chromebook has access to print using PaperCut. PaperCut will not work in Guest mode. Make sure you are signed in with your Google account on the Chromebook. Navigate to the print Icon Select "See more.." Look for the PaperCut Logo in the list Sometimes this option is at the very botto…

Chromebook not Turning On

When your Chromebook refuses to start up, one of the simplest yet most effective methods for troubleshooting is to use the combination of the "Refresh" and "Power" buttons. This maneuver is known as a hard reset and can help resolve software issues that might be preventing your Chromebook from turning on. In this art…

Aspen not Loading

If Aspen fails to load when you attempt to open it, there are simple steps to swiftly resolve this issue. Closing Chrome Completely: * Go down to your dock * Right click on Chrome * Click "Quit" * Reopen Chrome and try Aspen Clearing Chrome Data: 1. Access Chrome Settings: * Open Google Chro…

How to Install PaperCut on your Personal Device

1. Please first navigate to this address -  PaperCut For Mac   (You can only do this on HPSnet) If you are not using a Mac scroll to the bottom of the page and select et your operating system 2. Click on download 3. Once you have downloaded the package please open it: 4. Double click the box…

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